FAQ
What is Range Arts?
Range Arts is a locally owned and operated business in the GTA specializing in firearms safety training and providing sports shooting and hunting gear. We can guide you along your journey from safety courses and licensing all the way to getting out shooting.
What makes Range Arts different?
We’re experience-first. Our focus is on education, expert support, and finding the right fit. Whether you’re starting out or refining your setup, we’re here to help you make great choices.
Can I buy firearms online?
Yes, but we only sell to Canadian addresses and Canadian law requires extra steps. Firearms purchases must be shipped to a licensed dealer or verified address, and we may contact you to confirm licensing and arrange the transfer. Please ensure all the information you provide us at checkout is accurate and that your PAL is up to date.
What is a PAL?
If you’re new to this, the PAL is a type of licence is required for anyone wishing to acquire firearms. An individual must successfully complete the Canadian Firearms Safety Course to obtain this licence for **non-Restricted** firearms. To upgrade this licence for **Restricted** firearms an individual must also successfully complete the Canadian Restricted Firearms Safety Course and tests.
Do I need a PAL to buy from your store?
Some products (like firearms and certain parts) require a valid Possession and Acquisition Licence (PAL) or RPAL. Items like apparel, optics, and accessories do not. Licence requirements are noted on each product page and the requirement to provide licence information at checkout is contextual to items which are in the cart. If you have any questions, don’t hesitate to contact us.Likewise, we may contact you to confirm licensing and arrange shipping.
Do you offer in-store pickup?
Yes! Choose “Local Pickup” at checkout and we’ll email you when your order is ready at our Mississauga location.
What is a Gunfitter?
A Gunfitter is what we call our team members who help you choose the right gear. Whether you’re new to firearms or a seasoned shooter, they help you find equipment that fits your needs, experience, and goals — no pressure, just honest advice.
You can connect with one of our Gunfitters virtually by setting an appointment.
What’s your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Read the fully policy and return instructions here: https://rangearts.com/policies/refund-policy/
Do you ship across Canada?
Yes — we ship nationwide. Some items may be subject to provincial rules, especially restricted firearms. We’ll follow up if anything requires clarification.
Please note there are challenges shipping firearms & ammunition to some locations in Canada. We will contact you to make arrangements with you should your order be affected.
Do you sell gift cards?
Yes! Digital gift cards are available and can be used online, in-store, or for training courses.
Can I talk to someone before making a purchase?
Yes! You can book a free virtual appointment with a Gunfitter for one-on-one guidance. Whether you’re unsure about licensing, looking for gear advice, or just have questions, we’re happy to help.
How do I sign up for a firearms safety course?
Visit our training site (rangearts<dot>ca) to find all the information about training. Courses can be booked online.
Can I visit the store without taking a course?
Yes! You’re always welcome to drop in and explore the store, ask questions, or meet a Gunfitter. Our Mississauga location is open to the public during regular business hours.
Can I pre-order or request a specific product?
Definitely. We can’t carry everything out there, but we have access to most products. If you’re looking for something specific — a firearm, optic, or accessory — let us know. We’re happy to source it or notify you when it’s available.
Can I talk to someone on the phone?
We’re a little different – we provide support by email and via Gunfitter appointments.