FAQS

What is Range Arts?

Range Arts is a locally owned and operated business in the GTA specializing in firearms safety training and providing sports shooting and hunting gear. We can guide you along your journey from safety courses and licensing all the way to getting out shooting.

What makes Range Arts different?

We’re experience-first. Range Arts started in 2020 with training and education. Now we're expanding into expert support for our clients as they gear up. Whether you’re starting out or refining your setup, we’re here to help you make great choices.

Can I buy firearms online?

Yes, but we only sell to Canadian addresses. If buying Firearms or Ammunition, Canadian law requires a licence. Firearms purchases must be shipped to a licensed individual, and we may contact you to confirm your license status and arrange the transfer. Please ensure all the information you provide us at checkout is accurate and that your PAL is up to date.

What is a PAL?

If you’re new to this, the PAL is the type of licence required for anyone wishing to acquire firearms. An individual must successfully complete the Canadian Firearms Safety Course to obtain this licence for **non-Restricted** firearms. To upgrade this licence for **Restricted** firearms an individual must also successfully complete the Canadian Restricted Firearms Safety Course and tests.

If you're interested in a licence, head over to Range Arts Training - we have all the info you need there.

Do I need a PAL to buy from your store?

Some products (like firearms, certain parts, and ammunition) require a valid Possession and Acquisition Licence (PAL) or RPAL. Items like apparel, optics, and accessories do not. Licence requirements are noted on each product page and the requirement to provide licence information at checkout is contextual to items which are in the cart. If you have any questions, don’t hesitate to contact us.Likewise, we may contact you to confirm licensing and arrange shipping.

Do you offer in-store pickup?

Yes! Choose “Local Pickup” at checkout and we’ll email you when your order is ready at our Mississauga location.

What does “Gunfitter” mean at Range Arts?

Traditionally, a Gunfitter was someone who adjusted a firearm’s stock to perfectly fit its user.
At Range Arts, we’ve expanded that meaning. Our Gunfitters are experts who help you assess products and discover the right fit — for your build, style, and purpose. We mean that quite literally.

What’s your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Read the fully policy and return instructions here: https://rangearts.com/policies/refund-policy/

Do you ship across Canada?

Yes — we ship nationwide, preferably with UPS. We use Canada Post as a backup.

Please note there are challenges shipping firearms & ammunition to some locations in Canada. We will contact you to make arrangements with you should your order be affected.

Do you sell gift cards?

Yes! Digital gift cards are available and can be used online, in-store, or for training courses.

Can I talk to someone before making a purchase?

Yes!  You can book an in-person Gunfitter Consultation for one-on-one guidance.

We also offer prompt email support.

We're a small and busy team and often can't answer the phone, but we do return voicemails. 

Whether you’re looking for gear advice, or just have questions, we’re happy to help.

How do I sign up for a firearms safety course?

Visit Range Arts Training (rangearts[dot]ca) to find all the information about training. Courses can be booked online.

Can I visit the store without taking a course?

Yes! You’re always welcome to drop in and explore the store, ask questions, or meet a Gunfitter. Our Mississauga location is open to the public during regular business hours.

Can I pre-order or request a specific product?

Definitely. We can’t carry everything out there, but we have access to most products. If you’re looking for something specific — a firearm, optic, or accessory — let us know. We’re happy to source it or notify you when it’s available.

Can I talk to someone on the phone?

We’re a little different – we provide support by email and via Gunfitter appointments. We do return voicemail messages, but it can be difficult to reach us on the phone as we're a small and busy team!